How to Fix Roku Error Code 014.40 [Solved 2020]
Welcome to another latest Roku troubleshooting tutorial. In this tutorial, we are going to shed some light on the Roku error code 014.40 and the various measures to fix it out.
Many users are unable to stream video content on their Roku TV and a message pop-up on the screen titled ‘Roku TV error code 014.40’ while trying to establish an Internet connection.
Reasons Behind Roku Error Code 014.40
Our Roku experts investigate the issue and come up with some advanced and best solutions that fixed it for most of our valued users. Also, our experts looked into the reasons due to which Roku error code 014.40 triggered. Go through the list mentioned below:
- Incorrect WiFi details: Mostly, the reason behind the error code 014.40 is due to filling the incorrect WiFi password or the network SSID name into Roku wireless settings. Thus, Roku TV or Roku streaming stick failed to connect to WiFi and triggered the 014.40 error.
- Previous Stored Cache: Roku TV, web browser, and the router cached specific configurations that is quite helpful in daily life scenarios. It decreases the loading time and to provide a better user-friendly experience. However, after some time these stored configurations might be corrupted due to which Roku error might trigger.
- MAC Filtering: If you have enabled MAC filtering on your home WiFi router, then your Roku TV MAC address is allowed to access the Internet on your local home network.
So, these are the general ideas behind the Roku error code 014.40. Let’s try to fix it. If at some Roku troubleshooting step you stuck up, then without any hesitation dial our toll-free number +1-855-618-5100. Make sure you implement all these in a specific order to avoid the conflict.
Fix #1: Try to Reinstall Network Configurations
It is quite usual that the WiFi passphrase key/password/security key, network SSID or other Roku wireless settings haven’t been configured well. Therefore, you have to reset your Roku streaming stick or Roku TV and then reconfigure it.
Follow the below-mentioned steps to reconfigure your Roku wireless settings:
- Visit the ‘Settings’ menu on your Roku TV through Roku remote control.
- Open ‘System’, and then choose the ‘Advanced System Settings’ option.
- Checkmark or highlight the ‘Network Connection Reset’ option.
- Hit on the ‘OK’ button.
- Enter the Roku activation code displayed on the screen to initiate the Roku wireless settings reset process.
- Follow the on-screen instructions to configure your Roku TV.
- At the reboot, the Roku streaming device asks you to connect to a network.
- Hit on the ‘Wireless’ or ‘Wired’ option.
- Enter your WiFi passphrase key, and then hit on the ‘Connect’ option.
- Wait for a few minutes until the connection is established. If still, you find Roku error code 014.40, get in touch with our experts through our toll-free +1-855-618-5100.
Fix #2: Reboot Your All Devices
In the majority of cases, if the cache is involved, then it can prevent the connection to be established successfully. Therefore, in this solution, we restart all the devices entirely. For that:
- Plug out the ‘Roku TV’ or ‘Roku streaming stick’ from the electric power outlet.
- Turn off your home WiFi router.
- Please wait for a few minutes, and plug them both back into an electric power outlet.
- Connect Roku TV to the router again either wireless or wired (with the help of an Ethernet cable).
If still, you find Roku TV error 014.40, get in touch with our experts through our toll-free +1-855-618-5100.